Exceptional Care with Happy at Home
When my husband was diagnosed with brain cancer, I contacted Happy at Home for help. Bob’s caregiver, Vincent, provided exceptional care, taking into account not only Bob’s physical needs, but mental and emotional needs as well. Bob always looked forward to seeing Vincent, who was a marvelous caregiver and companion—he got Bob to laugh again, and they shared many happy days listening to Bob’s favorite music, and had good conversations together. All of this reduced Bob’s anxiety, and brought meaning back into Bob’s life.
As Bob’s brain cancer progressed, his personality changed. He became mean, angry, demanding and frustrated with all of us. Vincent remained kind, caring and tremendously compassionate with Bob, realizing that this wasn’t “Bob”. Now, THAT’S a good caregiver.
I highly recommend Happy at Home. The staff is professional, dedicated, caring and sincere. They assessed our needs and provided us with consistent, compassionate and personalized care, and always kept in touch with us. They maintain a high standard of work ethic. The caregivers were very caring, compassionate, experienced, responsible and trustworthy.
I’m grateful and deeply appreciative of all that was done for us. Amy and Rhonda are the BEST. I couldn’t have asked for anything more.
Response from Happy At Home - In Home Care Inc.
Claudia, I want to first thank you for sharing your story and the review. It means a great deal to myself and the team that you took the time to recognize and appreciate the care we provided to your husband. I know Vincent enjoyed helping your family in your time of need and enjoyed helping Bob. I know Amy and Rhonda and the entire team feel very privileged to be able to help Bob and your family. Thank you again for allowing Happy At Home to assist you and your family with some additional helping and caring hands. John O
John and Amy Oswald did a fabulous job helping my Family explore options and assist with my ailing Mother. The Oswald’s are very professional, caring, organized and diligent about running their business. I talked to them both through a tough time and they practice what they preach and follow through. Their associates are excellent and are scrutinized with an extensive background check. I would highly recommend using Happy at Home and I will plan to use their services again when the time comes to take extra care for my Father. Thanks John and Amy. Great Job! Tom G.
Tom, Thank you for the feedback and review. It was a pleasure taking care of your parents. Please feel free to call us for any assistance you need in the future. Take Care and best to your dad.. John O
Amy did everything she could to assist us. She was prompt, professional and very gentle. I definitely recommend this service to others.
Thank You for the feedback and choosing Happy At Home to assist you. Take Care. Amy O
Happy At Home has been wonderful to work with. The Director truly understands the difficulty of finding proper care for a loved one so they can stay independent and live in their own home. The Director communicated with us in in a clear and understanding way. She demonstrated compassion and was able to relate real world experience to our situation. She then worked with us to come up with a plan that effectively provided the care that best provides my mother with a stable environment. She understands the importance of consistent care for a person in the early stages of dementia (which I did not have with other agencies) and was able to provide a caregiver to match my mom’s personality and level of care. The caregiver is wonderful and treats my Mom as if she were her own mother. The caregiver goes out of her way to help make my Mom happy and comfortable. The caregiver communicates effectively with me to ensure I am apprised of any changes in my Mom or concerns she may have. I have never had a problem getting in contact with someone when needed. I feel like this agency and caregiver are a part of our family. This is how they make us feel. They definitely go above and beyond what is expected. My mind is finally at ease knowing my Mom is being taken care of the way I would take care of her. I would recommend them to everyone.
Thank you for the review and providing the feedback. We appreciate your business and take the responsibility and privilege of taking care of you mom very seriously. We look forward to continuing to assist you both. Take Care. John O
Happy at Home says it all!!! We have had and continue to have nothing but great a experience. My mom absolutely loves all the ladies and looks forward to their next visit. They are truly a caring team and go over and beyond. Myself, I couldn’t do it without them. I was even able to go away on vacation for a week and RELAX knowing my mom was completely cared for. Thank you Happy at Home!!!
Thank you for taking the time to provide us with feedback. We are glad that you were able to take a relaxing vacation knowing that your mom was well taken care of. We appreciate the recognition that it takes a team to provide the highest level of care that we can for all of our clients. We look forward to continuing to serve and help you and your mother. Take care. Amy O.
I did not want anyone but me to take care of my mother, but I felt confident in the caregivers the first time I met Amy. Amy is vigilant in checking on everything. The caregivers are dependable, competent, and likeable. We have enjoyed having them in our family.
Thank you for letting us know how we are doing taking care of your mom. We take it very seriously taking care of our clients and we want them to receive the highest level of care they deserve as well as their family members. We appreciate you taking the time to provide us with feedback. We only send our caregivers to clients that we would want in our own home. We enjoy taking care of your mom and allowing us to be those extra pair of helping hands. Take care. Amy O.
I am a caregiver hired by the Oswalds ,,,,and for once i can say I LOVE MY JOB…i love being able to go to peoples homes and give them personal care and being with them,,, the schedule is great and flexable,,, u can still get some other errands in your life taking care off,,,amy works with you to give you clients in your area, and work with convenient times for both the caregiver and the client,, i love having the oppurtunity to give quality care and look forward to a long relationship with the Oswalds
Thank You Pat. We appreciate the feedback. We are excited you enjoy the work. We know your clients love working with you. Take care and keep up the great work you do. John & Amy
I’m am extremely happy with the respite services my husband is receiving with Happy At Home. They are very respectful and understanding of his daily needs and he is very comfortable having them in our home. Very prompt, dependable and trustworthy. Concerned with the needs of their clients. I would definitely recommend them to others.
Thank You Tammy. We appreciate the review and providing the feedback. We appreciate your business and take the responsibility and privilege of taking care of your husband very seriously. We look forward to continuing to assist you both. Take Care. John O
I have for other home care companies in the past and I have to say that working for the Oswald’s has been the best thus far. You don’t feel pressured and hounded to take shifts like other places I have worked. If you can’t take a shift they are very understanding and always keep you in mind when other shifts become available to ensure you are able to get hours. They not only put the clients first but also hold the caregivers at the same standard. It’s not always just business with them, they take the time check in on you and your family when there are personal issues. Which shows that they truly care for their employees. I appreciate everything Amy has done for me. Great “family” to be a part of!!! 🙂
Thank you Jennifer. I’m very glad to hear you enjoy being a Caregiver for us. I know Amy thinks very highly of you and your clients love working with you. I want to wish you a great 2015. Keep up the great work. John Oswald
Happy at Home has made my life so much easier. The Oswald’s are very professional and go out of their way to ensure everyone’s happiness from client to caregiver. I would definetly recommend Happy at Home 100%!
Thank You Vickie. We appreciate the review and feedback. I know Gaynel and Amy enjoy working with you and taking care of John. We look forward to continuing to assist your family.
Amy is very professional. This agency has given me many clients to work with and I am pleased with the great experience. I also must say Amy is always reachable which is so important in this bussiness.
Thank You Lucy. We are very happy you enjoy being a caregiver for us. I appreciate the feedback. I know your clients love working with you. We look forward to continuing to help client with your help and helping hands. Keep up the great work. John Oswald
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Thank You Kristin. I appreciate the five stars and your comment “Great”. I guess that sums it up. You do a great job and your clients love working with you. We appreciate all your hard work. Take care and keep up the great job you do. John Oswald
I have had an excellent experience with Happy At Home Elderly Care. I have worked with this company since August 2014. My clients have been within 30 minutes of my home. So it has been a close commute for me. The clients that are currently have are within my schedule limits. The company has been able to work around my schedule with my other part-time job, and has also worked around my part-time schedule with my college classes. Happy At Home goes to the clients’ home first to make the client will meet their expectations, as well as the patient care assistant’s expectations. I am very happy with that. I feel safe and satisfied with all the clients that I have assisted. If I ever have any questions about my client’s needs, the company doesn’t hesitate to get back with me or help me as soon as possible. I would recommend this company to a family or friend that is looking for a great work opportunity.
Thank You Michelle. We appreciate your hard work and feedback. Also I’m very glad Amy and the team are able to respect your requested time and travel request. We work very hard to find clients and match them up with experienced caring caregivers like your self. That is easier if we can meet every ones expectations. Take care and keep up the great job we do. John Oswald
Amy did a great job to assess my needs and find a home health aide who would be the best fit for me. The aide, Rebecca, was fabulous to work with. I have used dozens of services all over the U.S., and this one is by far the best. Great attention to details, and wonderful personalized service.
Thank You Mr. Pileggi. We appreciate the feedback. I am very excited to hear Amy & Rebecca exceeded your expectations. We appreciate your business and look forward to assisting you any time you need it in the future. I know Amy & Rebecca enjoy working with you and your wife. Take care John Oswald
I’ve been a Caregiver for Happy at Home since Feb. 2015. On my initial interview with Amy Oswald, I was very specific as to the amount of hours and distances I was able to travel to work for this company. Amy has been more than accommodating in that respect, and extremely considerate when an assignment is beyond my expectations. She has consistently provided me with opportunities for short and long term assignments. She is always appreciative of the work that I do, and treats me with respect and genuine understanding when I’m unavailable for an assignment. I’ve worked for other healthcare agencies and I highly recommend Happy at Home for keeping their clients as well as their employees happy and satisfied.
Thank You Joanne for the feedback. We are very happy to know you are satisfied with the assignments and the fact Amy tries very hard to respect all our Caregiver request for assignments .I know both Amy and your clients are very happy with your work and attention to details. Thank you again for being a caring caregiver for Happy At Home- In Home Care. Take care. John Oswald
This is by far the best company that I have had, I am a 35 years old, paraplegic with many needs Happy At Home has met and exceeded all of my expectations! I HIGHLY recommend them for you or your loved one. Today my aid was having car troubles and couldn’t make it. Amy missed a meeting and took time away from the office to come over and get me prepared for the day. Most of the aids have been wonderful, and I have nothing but good things to say about them. If you need a company or are thinking about changing from your existing company, Happy At Home is the place for you.
Bill Thank you for the review and feedback. I am very happy to know you appreciate the hard work the Caregivers and Amy do. We appreciate your business and look forward to assisting you and hopefully continue to meet and exceed your expectations. Please feel free to let any of your friends, family & neighbors who might every need assistance to keep us mind. Take care. John Oswald
Working for Happy at Home has been great. Amy is very understanding and accommodating to my schedule. She makes sure that the clients and caregivers are good matches and truly wants both sides to be happy. At Happy at Home they are so personable which sets it apart from the rest.
Stephanie, Thank you for the feedback and review. We appreciate that you recognize the hard work that Amy does to get our clients quality caregivers like your self. We take pride in matching up schedules , personalities and client needs and respect caregiver preferences. Take care. We look forward and your clients look forward to working with you for a long time. John Oswald
I have been receiving care from different agencies over the past 18 years. In my experience happy At Home has been the best agency that I’ve ever had! Amy is very caring knowledgeable and walks to all ends to get what you need! The caregivers Amy hires are not only the best fit but pretty damn good at what they do. She is also available 24 seven which I found throughout a lot of agencies they are not. That is not a good deal for me. I have many needs and many hours and Amy has always kept me and the caregivers happy and that goes a long way in keeping your clients n keeping employees. I have never met Joe but I am sure he does his share… n the word President bfor his name is not just a title. As long as he keeps Amy happy thAts all that counts in my book LOL. I have highly recommended this agency to other people I know and I have also told good caregivers from other agencies and sent them to Amy. Keep up all your hard valuable work everyone involved!! I am very happy to be a part of this family!!
Lisa, Thank you for the feedback and review. I’m very pleased to hear we are meeting and exceeding your expectations. Amy does put 110% effort in making sure that you and every client gets the best in home care available. That only happens from having the best caregivers available in the market. I’m pleased to know you agree we have the best caregivers. Thank you very much for your business and trust in us. Take Care John Oswald
I worked as an independent in-home caregiver for 3 years and then wanted the job security and assured “fill-in” coordination for clients at times when I needed personal time off . I did my research and heard consistent recommendations to begin Agency work with Happy at Home. My initial personal interview with Amy was thorough with in depth communications regarding what my goals, needs and expectations were. Finding the right matches for work opportunities based on my skill set, logistics, and frequent ongoing conversation with Amy after new assignments have allowed us to remain successful in working in a professional successful manner. Amy has found work for me any time, as often or as little as I have needed,,,that has been great in allowing me to take my former regular clients and meet there changing requirements with using agency assignments. I interviewed with 2 other agency’s but have no need nor desire to work with them.
Lisa, Thank you for your feedback and for being a quality Caregiver for HAH. We truly appreciate your hard work and the high quality of Care you give each and every client. It is great to know that Amy’s hard work on making sure we respect you working preferences including work times and proximity to your home. This I feel is what helps HAH delivery the best In Home care services available in the market by having Caregivers like yourself who are happy to lend helping hands to clients who desperately need and deserve quality care. Keep up the good work and I will make sure Amy continues to do the same. John Oswald
We had a very good experience with Happy at Home, who provided care for my mother-in-law during our son’s wedding. Amy was extremely professional and caring while discussing our needs and paired my mother-in-law with a skilled caregiver for the evening. The caregiver was attentive to her needs, helping her to dress and undress, taking her to the restroom, and even returning her to the hotel when she was ready for bed. I would highly recommend Happy at Home!
Julie, Thank you for your feedback and review. I’m very pleased to hear we met and exceeded your expectations. Amy and our team work very hard to make sure client like your self and your mother-in-law get the helping hands you need. Thank you once again for your business and trust. We hope if your in town again we can continue to serve you. John Oswald
Danielle is smart, level-headed, compassionate, reliable. We could not ask for a better caregiver. Thank you Danielle and Happy At Home.
Rich, Thank you for the review and feedback and choosing Happy At Home. I’m very pleased to know that you and your wife, M’Liz, appreciate the care and helping hands Danielle provides. I know Amy also enjoys working with you both. Thank you again for your business and the privilege of taking care of your wife. We look forward to continuing to serve you. Sincerely John Oswald
Happy at Home in home care Inc is a professional, caring and friendly company. As a worker, I feel treat with dignity and respect. I always receive my salary on time. The company always thank their employees. They work with us to insure excellent care of their clients. I highly recommend this company to anyone. Line peck
Line, Thank You for the review and feedback. I also want to Thank you for being a great Caregiver. I know your clients very much appreciate all your hard work. Also Amy & I appreciate your hard work and care you provide to your client. We look forward to helping you in any way we can in providing our mutual clients with the highest level care we can provide. Take Care. Sincerely John Oswald
We have been with Happy at Home for over a year. The owners of this company have been excellant they truly care about client customer service. They hirer quality workers. Amy Oswald one of the owners has proven to go above and over so that our daughter could receive quality care. We love them. If I could give more than 5 stars I would. When you have a loved one needing homebound care and want that feel of trust leaving them to work. It is a good peace to know they are in good hands. I highly recommend them.
Patty & Doug, Thank You for the review and feedback. I am very pleased we have met and exceeded your expectations. Also Thank You for recognizing that Amy does do everything possible to make sure your daughter gets the highest level In- home care available. Thank you again for your business and the privilege of taking care of your daughter. Take Care. Sincerely John Oswald
I have been working for Happy at Home in home care for almost 2 years now. I’m very pleased with my position and clients I have cared for. Amy and John are excellent to work for. They try their best to accommodate clients as well as the caregivers. So glad to be employed by Happy at Home. Also made some new friends.
Linda, It is hard to believe it has 2 years. I want to first Thank You for the feedback and review. Amy & I are very pleased to have you represent Happy At Home. You always do a great job and all your clients appreciate what you do for them. We know and more importantly your clients know you truly are there to help make there life at home easier. We know you have been doing that for years. We are very blessed to have you on our team. Thank you again for you hard work and all the care and passion you put in to taking care of clients. John Oswald
I have only been working for Happy at Home for a few short months,but I must say I have Enjoyed working for Happy at Home and look forward to continue working for The Company. I have met many Wonderful Clients in My Short few months that I have Grately appreciated meeting and look forward to the many more I will meet.
Melitza,Thank You for the review and feedback. We are very happy to have you on our team of experienced caregivers. I know your clients appreciate the helping hand you provide and enjoy the service you provide. We know you truly enjoy taking care of clients. Keep up the good work. We look forward to having you continue to help our mutual client. Keep providing the highest level of In-Home care available. John Oswald
I cannot even begin to say how happy I am and how blessed I am to have the honor of working for Happy At Home-Amy and John. They treat you like family. I love working for them so much that I referred a family friend and my mom to Amy as an employee. My mom passed away almost 7 weeks ago and Amy still continuously asks how I am coping. When my mom passed away, Amy and John were so amazing and understanding, and so very kind. That is the difference between HAH and other companies. You are not a number, you are a name. I don’t look at Amy as my boss, I consider there a friend. No other company I have ever worked for would have been so compassionate and caring when I lost my mom. I am so thankful that my mom was able to work for them because she truly loved her job. I absolutely love my job. Very rarely do I not want to go into work. The clients that I have regularly are like my family also as are most of the other caregivers I work with. They sent me cards, text messages and pulled together to cover my shifts as I had to take off after my mom passed away. Most of the caregivers I work with, there honestly is only one that doesn’t fit completely with one of my clients, were so loving and always were checking up on me and still do. I consider them my friends. My clients made me feel so loved, and I am so lucky for that because I truly love my clients. I highly recommend Happy At Home to those who need care for a loved one, because you don’t just get exceptional care, you get quality care, and people who love what they do and love the patients as if they are their own. I’m probably gushing too much, so I will wrap this up by saying this-I love working for and am proud to be an employee of Amy and John’s, two of the most amazing people I have EVER met, I love my clients, and I love most of my co-workers. Thank you for giving me the opportunity to love working in the Healthcare field again!!!!
Kelly, Thank you for taking the time to provide feedback. I know you speak your mind and are very passionate person about your work and life. We love having you as a caregiver and know your clients love having you. I am also so sorry for the loss of your mom. She was a great woman who also loved caring for clients. Amy and I wish the best to you and your family and will keep you busy doing what you do best. Showing compassion and taking care of folks who need a set of helping hands. I wish you all the best and look forward to having you continue to work with Amy and Rhonda providing quality care for our clients. Sincerely, John Oswald
I’ve been working for this company for about 9 months now and it is by far the most rewarding place I’ve ever worked. My boss and supervisor are both amazing and genuinely care for their employees and clients equally! Every patient is visited first by our bosses so we never have to worry about going anywhere they themselves wouldn’t feel comfortable working! Lots of open and honest communication between employees with Amy and Rhonda which makes for a better work experience in my opinion. I’ve never heard a bad review from a client which is something you don’t hear often. Most importantly, it’s a company I would use if I were ever in the position of a loved one needing care.
Kaylin, Thank you for the feedback. I have been following your progress with feedback from Amy & Rhonda. It is gratifying to watch you grow and participate in the communication. I am very pleased you recognize the importance of good communication. Our number one goal is to service our clients with the highest level of in home care available. That only happens when we have great communications with our clients and our caregivers. It also only happens with caregivers that want to provide compassionate care with helping hands. This is exactly what you are doing. Keep up the good work. Take Care John Oswald
Although I have been a consumer of Happy At Home for about 8 weeks, my needs are met each day consistently and professionally with a positiveness that sets the tone for the stay. Even when temporary attendants are assigned, they all have the skills and patience to begin the day Happy At Home.
Joseph, Thank you for the feedback and review. I know Amy and Rhonda enjoy working with you. In addition Patty likes being able to assist you and enjoys helping you with helping hands. We appreciate your business and look forward to continuing to serve you. Take care. John Oswald
Five stars. Excellent service and care.
I have had the privilege of working for Happy At Home – In Home Care for over 2 years. I started out as a caregiver and advanced into the office. It is a caring and adaptive company. Their regard for the client and employee exceed any that I have experienced. I highly recommend them.
Rhonda, Thank you for your feedback. I know the clients enjoy working with you, as do the caregivers. It has been a pleasure watching you grow with our company. Amy and I both appreciate all your hard work and we are very pleased you appreciate the manner we do business. We truly appreciate all of our clients and equally as important appreciate and respect all the hard work you and the caregivers due. Take Care. John Oswald
Thank you Happy At Home. You’re the best!
You’re welcome
Happy at Home provides kind, responsible caregivers. They easily accept any complaint and work to rectify it. I feel that I matter with them. I highly recommend Happy at Home services. It would be nice for caregivers to be permitted to provide transportation. I took off one star for that. I feel that is a minor complaint though.
I have had opportunity to refer a friend I know to this company and I know from personal experience that Happy at home provides kind, caring and fully trained individuals to help others. Thank you!
Happy at Home is by far the best Home Health Agency I have ever worked for. Amy and Rhonda have been wonderful to me. I highly recommend Happy at Home not only to work for but to provide care to families.
The people who work at Happy At Home were a God send to my mom and I . In 2019 my father was in need of in home care and Happy at Home was there to help right away. My father loved having Patty as a part of his day and she became like family. Six months later my father had to go into long term care but Amy and Rhonda checked in with my mom afterwards to make sure she was okay. Fast forward to April 2020, my father passed away and my mom was diagnosed with bile duct cancer. After a month of treatment it became apparent I needed help with her care. I immediately contacted Happy at Home and Rhonda was able to get me help right away. Susie was such a special gift to my mom. She and my mom bonded instantly and mom was in good hands. Susie was an angel to my mom and I am so thankful for Happy At Home. Unfortunately my mom lost her battle with cancer in August 2020 but I will always be thankful for the wonderful caring staff at Happy at Home. They became a part of our family and helped me to care for my parents and they will always have a special place in my heart. This organization truly understands what it means to help love ones stay “happy at home”.
When my husband was diagnosed with brain cancer, I contacted Happy at Home for help. Bob’s caregiver, Vincent, provided exceptional care, taking into account not only Bob’s physical needs, but mental and emotional needs as well. Bob always looked forward to seeing Vincent, who was a marvelous caregiver and companion—he got Bob to laugh again, and they shared many happy days listening to Bob’s favorite music, and had good conversations together. All of this reduced Bob’s anxiety, and brought meaning back into Bob’s life.
As Bob’s brain cancer progressed, his personality changed. He became mean, angry, demanding and frustrated with all of us. Vincent remained kind, caring and tremendously compassionate with Bob, realizing that this wasn’t “Bob”. Now, THAT’S a good caregiver.
I highly recommend Happy at Home. The staff is professional, dedicated, caring and sincere. They assessed our needs and provided us with consistent, compassionate and personalized care, and always kept in touch with us. They maintain a high standard of work ethic. The caregivers were very caring, compassionate, experienced, responsible and trustworthy.
I’m grateful and deeply appreciative of all that was done for us. Amy and Rhonda are the BEST. I couldn’t have asked for anything more.
Claudia, I want to first thank you for sharing your story and the review. It means a great deal to myself and the team that you took the time to recognize and appreciate the care we provided to your husband. I know Vincent enjoyed helping your family in your time of need and enjoyed helping Bob. I know Amy and Rhonda and the entire team feel very privileged to be able to help Bob and your family. Thank you again for allowing Happy At Home to assist you and your family with some additional helping and caring hands. John O
I take care of my 80 year mother, who lives with me & my teenage children. With my family’s schedule, we can’t be home all the time and mom can get lonely & feel disconnected at times. We make sure she has her meals, meds, & whatever else she made want/need. She does require some help with certain daily activities but mostly just needs “company”. So, I’ve known John, Amy, and Rhonda for a few years & aware of their commitment to providing an alternative to Assisted Living and Nursing Homes. And during a conversation earlier this year we started talking more about my situation at home. From that, Amy was able to assess what would benefit my mother and recommended the perfect companion aid. Sarina has been a blessing to my mother! Her spirits have improved and I certainly have peace of mind knowing that she now has “company”. I can’t give enough thumbs-up to all the good that home-based care/companionship can do for someone’s health & emotional wellbeing. And certainly a big cheer to the folks at Happy at Home-In Home Care! One of the better decisions that I’ve made when it comes to mom and her needs.
Dave, I want to thank you for the kind words and for taking the time to recognize the team. We appreciate the business and I know Sarina enjoys helping take care of your mom. That is what we do, help families with additional helping hands when you can’t be there. Thank you again and take care.
John O
My experience with happy at home is great I’ve been with them about 5 years or more and it’s always been a good experience always go out with my daughter to talk to Rhonda and Amy and there is such they are such good people they try to help in many ways I love them so much when I go out there like sitting back and talking to Rhonda and Amy they make you feel they make you feel special and loved me and my daughter appreciate happy at home
Julie, I want to first thank you for your business. In addition, thank you for the kind words for Rhonda and Amy. They both work hard to make sure both the clients and caregivers know we care and want to make sure we take care of both. Most importantly that you are receiving the care you need. Take Care and Thank you again. John O